TRAINING & SUPPORT

Once you’ve confirmed your decision to become a Bin There Dump That operator, you’ll begin working with our Super Support Team.

The Bin There Dump That Super Support Team works within a phased process that helps guide new Franchise Operators through all the items needed to get a location up and running. 

Training & Support Phases

Phase 1: Pre-training Location Ramp Up

An introductory call will be held with the Home Office Team. You’ll be provided with a pre-opening manual and checklist that lists all pre-opening requirements.

Phase 2: Classroom Training

New operators will attend classes focused on executing the Bin There Dump That business model and will also have the opportunity to attend training sessions at a live location. 

Phase 3: Post-Classroom Training & Opening

At this stage, preparations are made leading up to the business’ opening. The Home Office Team will continue working with the new operator to ensure that checklist items are complete.

Phase 4: Ongoing Support

The final phase of training & support is ongoing throughout the business’ operation. Regular support calls are scheduled to ensure to address any questions and challenges new operators face. 

Additional Training Opportunities

At Bin There Dump That, support doesn’t stop at our regularly scheduled calls. We also provide additional training opportunities for operators wanting to train new staff, interact with other operators, and get further assistance from their support coaches. 

Site visits

New operators will have a multi-day site visit with their support coach within the first 6 months of opening to ensure that the business is running efficiently.

online learning

Our online learning portal provides operators and their staff with extensive training to help better prepare you for servicing our residential and contractor customers.

peer performance

Franchise Operators have the option to join other operators on a quarterly call to share, analyze and get feedback on their Key Performance Indicators. 

conference

Every year, operators attend the Bin There Dump That Business Improvement Conference to collaborate, share and network with one another.